Residential

Q How much will it cost me to install solar?

A Getting the system approved and installed will not cost you anything out of pocket. The system will replace your current electricity bill.

Q Am I eligible for tax credits and rebates with a solar zero-down program?

A Yes, because you own the panels you take advantage of any incentives and the savings are passed to you.

Q How long will installation take?

A The entire process from proposal to install will generally take 5-7 weeks. The installation itself will only take anywhere from a few hours to a day.

Q What happens if it's cloudy?

A Capture uses top-tier black on black mono-crystalline panels that produce energy even on the cloudiest days.

Q How long will the system last?

A Our panels come with a 25-year production warranty and are engineered to last 50+ years with minimal maintenance.

Q Will I still have to pay my utility provider for electricity?

A You will only need to pay your utility provider if your consumption exceeds the solar production. When your system overproduces, you will get a negative bill reflecting credits your provider owes you.

Q Will going solar affect my insurance?

A Solar panel insurance coverage is included in most homeowners insurance policies, which means no separate solar panel insurance is needed.

Q What happens if I move?

A The system is completely transferable to the new homeowner. If the system is already paid off, you have the option to move the panels to your new home.

Commercial

Q Are there incentives for commercial solar?

A Yes, there is a 26% federal tax credit and a 100% bonus depreciation and local incentives available in most states.

Q What roofs are best for solar?

A We can install solar on most types of roofs for your business. We typically install a non-penetrative, blasted system if you have a flat roof.

Q How much electricity can you offset with commercial installation?

A Depending on your state and local tariffs, we can help offset up to 65% of your electricity costs.

Q What is the payback rate on commercial systems?

A A commercial system can have less than a five-year ROI if you have a current tax burden.

Solar Cleaning & Maintenance

Q Have error messages you can’t figure out?

A Don’t worry. We help you diagnose every error code, recommend the service you need to address them, and fix the problem. We can even come out to your home for an on-site diagnostic. We’re here to keep your solar energy system running smoothly year-round.

Q Have equipment issues or receiving two bills for energy and electric?

A Not a problem. We help you troubleshoot and identify the source of equipment issues to know exactly what’s happening. From malfunctions, storm and critter damage, or undersized system issues, we handle it all. We can even access your system remotely to perform an initial diagnostic to help save you money and time. If you are receiving two bills, our team can quickly tell you if your system is undersized, due to higher energy consumption or misquote from another company, or even if it needs to be cleaned to get the most savings possible.

Q Does my warranty cover cleaning?

A No, your warranty doesn’t cover cleaning, but many solar panel manufacturers and installation companies require regular cleaning of the panels to keep the warranty valid. If you were to have problems with your panels and can’t show receipt of regular cleaning and maintenance, then your panels and anything that goes wrong may not be covered by your warranty. Cleaning your panels is the best way to ensure the ultimate protection for the life of your warranty. Capture Solar is the only true solar panel cleaning company in Texas that doesn’t also clean windows, which means we have the most advanced equipment specifically designed to clean your solar panels. Need commercial solar panel cleaning? Our state-of-the-art equipment and water system can clean over 500 panels without breaking a sweat.

Q Want to remove or add on to your system?

A Whether you need to remove your system entirely to add a new roof or you want to add on to your existing solar panel system, we’ve got you covered. We work closely with you to ensure every panel is uninstalled correctly to be reinstalled and work the way it’s meant to. Our team can help expand your system and install an EV charging station or battery storage systems that integrate seamlessly with the existing energy system.

Q Need help figuring out the solar system on the home you just purchased?

A Not a problem! We’re happy to have one of our Capture Solar technicians come out to your home and walk you through everything you need to know about how to make the most of your solar system. We even help you set up your software and make sure that your family’s energy consumption matches the size of your solar panel system.

Q Won’t rainwater keep them clean?

A Even after the rain, how often do you still need to clean off your car windshield? More often than not, correct? Even with rainwater alone, all of the dirt and grime that collects on your windshield still reduces your visibility. This is the same principle for your solar panels. Rainwater that collects on your panels traps the pollen, dirt, and dust in the air clouding the visibility of your panels. As a result, cleaning your panels maximizes the amount of sunlight that can be absorbed and increases your energy output.

Pergolas

Q What Is A Solar Pergola?

A A pergola is an outdoor structure that provides gardens with shaded areas, sitting areas, or walkways.

Q Am I able to put solar panels on my existing pergola?

A Yes! We’re able to add a solar panel system to your existing pergola, and they’ll even add extra shade for your outdoor entertainment areas. You can even install solar pergolas on other outdoor structures like canopies, carports, or sheds. So whether you want to expand your current solar system or avoid adding panels to your roof, the solar pergola professionals at Capture Solar can help you create a customized solar panel system for your home.

Q What are solar pergolas, and why are they so popular these days?

A Solar pergolas are a really good solution for homeowners that understand the benefits of solar and decided they want a system, but are limited by one or more of the following factors:

  • Not enough roof space for the solar panels
  • Have an older roof
  • Have a non-southern facing roof
  • Have a barrel tile roof
  • Would like another option besides the roof

The majority of homeowners that install a solar pergola are purely looking for an amazing unique entertaining area.

Q Can I put solar panels on my existing pergola?

A Yes! Solar panels can be added to existing pergolas. Solar panels provide grade shade for outdoor areas and can fit on outdoor structures including carports, canopies, and pergolas. If you are looking to expand your current system or want to avoid panels on your roof, adding them to your pergola is a great way to still reap the benefits of solar.

Q Is a pergola eligible for energy tax credit?

A Yes, A solar pergola is essentially just a custom racking system for tax purposes but it has the benefits of providing a sheltered entertaining area so it’s a great way to leverage the tax credit. In short, Uncle Sam will pay 26% percent of the cost of your outdoor entertaining space.

Financing

Q How much do I need for a down payment?

A At Capture Solar, we transition you to solar without any money down, no hard credit checks, no liens, just green, clean energy. With our Zero Down program, once you qualify, you’ll be able to enjoy your solar energy system for 60 days without even starting to pay for the installation. We even help you apply for all the tax credits and incentives available when you switch to solar energy.

Q Will I pay more for my electricity with solar?

A While the upfront costs of solar can be costly, our preferred programs takes the costly upfront investment off the table and ensure solar is more affordable and accessible than ever before. There are many incentives and tax credits available that can cover up to 65% of your solar system’s installation costs.

Generators

Q What size generator is best for my home?

A We know that every home is different, and in turn, so is every installation we do. We work closely with you to identify your energy needs and ensure you have the right size generator for your home and needs. The determining factors are based on the electrical load and what you want to run during an outage.

Q Do you offer financing?

A Yes. We have many financing options to keep our prices affordable. With our in-house financing options, we’re able to work with you to create a financing plan regardless of your credit history. Click here to find out more.

Q Are the generators loud?

A Generac generators are engineered to be very quiet. They have an average rating of 66 decibels at three meters. It’s very similar to the sound of the A/C running.

Q How much is a whole-home generator?

A At Capture Solar, we offer turnkey services from design and installation to maintenance and repair. Our packages vary based on model size and specific installation needs at your home or business. In general packages range from $9,500 – $30,000.

Q What do home generators use as a fuel source?

A Either Natural Gas or Propane can fuel Generac whole-home generators.

EV Charging

Q I’m not sure if I’m going to get an electric vehicle yet, but can Capture Solar still install an at-home EV Charger for me?

A Our technicians are already installing your brand-new solar array on your property, and we can easily add an at-home EV charger into the design and install plans. It’s better to take advantage of it now while we’re there rather than trying to add it later and spending more. We handle all the ordering, permitting, and installation, so you don’t have to worry about it. And we even help you receive the highest possible tax credit available to you.

Q What type of EVs do your EV charging stations work with?

A Our EV charging stations work with all major EV and hybrid car models. We use a ChargePoint that comes with a J-plug that delivers a charge directly into your car’s battery. And when you purchase your Tesla, they are typically equipped with a J-PLUG adapter.

Q Will you have to make modifications to my existing circuit breaker?

A It all depends on the current state of your main electrical service panel, otherwise known as your electrical or fuse box, as well as how many and what major appliances are using it or connected to the sub-panel. You will absolutely need to have two open breakers to add an EV charging station in your home, and you’ll need to be able to pull enough juice to charge your battery. We install stations that run on 220 volts so you can ensure a full charge is as little as 4-6 hours! But don’t worry, you don’t have to know all of that information when you get your quote. Our expert surveyors and electricians will take an in-depth look at your panel and electrical system to identify everything you need before we even finalize your quote.

Q What if I purchased my own EV charger? Can you install it?

A Yes, we’ve got you covered. We offer full-service installation and design solutions even if you purchased your EV charging station elsewhere.

Battery Charging

Q Are there safety risks I should know about?

A We put the safety of you and your family first at all times for all of our solar products and services. So while battery malfunctions and overheating issues happen, they’re incredibly rare. And when you trust your battery storage to the professionals at Capture Solar, we design optimal safe placement for your backup that takes into account temperate, airflow, and load on your entire system. And we only use the industry’s best manufacturers for all the storage equipment we install.

Q Is a battery or generator better?

A There are advantages to both of them. They both create a seamless switch that you never even realize occurs with solar battery or generator backup. There’s also no small use of fossil fuels or noise.

Q Why should I use a battery backup for my solar?

A You never know when the power will go out, and with a solar battery backup, you never have to worry about it again. Battery backups on your solar energy system allow you to keep your home running seamlessly no matter what’s happening outside your windows. With a battery backup attached to your Capture Solar energy system, you’ll be able to keep your panels running and capturing the power of the sun even if your entire neighborhood has no power.